Colorado marks Lifeline Awareness Week to promote discounted phone and internet service

Rebecca White, Director at Colorado Public Utilities Commission
Rebecca White
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The Colorado Public Utilities Commission (PUC) has announced that Governor Polis has proclaimed September 8-12 as “Lifeline Awareness Week” to promote the federal Lifeline Program. This program is designed to help low-income residents in Colorado stay connected to emergency services and community resources.

The Lifeline Program offers eligible low-income consumers a monthly discount of up to $9.25 for broadband or bundled phone and broadband service, $5.25 for voice-only service, and up to $34.25 for those living on qualifying Tribal lands. The aim is to ensure access to communications networks for essential needs such as job searches, health care, family connections, and emergency assistance.

“Having access to a phone and broadband is something many of us take for granted but, for many Coloradans, the cost is simply too high. The PUC would love to see everyone who is qualified take advantage of the Lifeline Program,” said PUC Director Rebecca White.

Currently, about 94,435 Coloradans are enrolled in the Lifeline program. However, more than 575,000 people in the state meet the eligibility requirements.

Those interested in applying can visit www.lifelinesupport.org or contact their local participating telecommunications provider. Additional information is available on the PUC website. An American Sign Language video explaining the program can be found at https://youtu.be/wwkjVrd5xHc.

The PUC oversees regulation of telecommunications companies’ rates and services within Colorado. For help with the Lifeline program, residents can reach out to the PUC’s Consumer Affairs Office by phone or email. Spanish-language support is also available.



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